The Iceberg model is a model used in cognitive behavioral therapy which describes how our performance is driven by our behaviors. These are driven by our feelings which in turn are driven by our thoughts.
In other words by observing your behavior you gain direct insight into your mindset. In the Iceberg model it is our behavior that is visible while our thoughts and feelings sit below the surface.
What we achieve at work is driven by how we think. Yet the tendency is for leaders to focus solely on the performance when they want to get better results. This is a limited framework that can only produce limited results.
For concrete change and long term results leaders need to shift their attention to what's driving their employees behavior. This will give them insight into their thought processes.
A good place to start is with feelings as feelings sit just above what we think. If we understand what people are feeling then we can take this to a deeper level to what they think.
But it's very difficult to improve performance if leaders just stay at the surface level of performance. Improved performance is longer lasting and further reaching when we understand what our motives for participation are - ie what drives our behavior?
No comments:
Post a Comment