Monday 30 April 2012

High Emotions Disrupt Effective Communication

When emotions run high it’s very difficult to have a conversation to either solve a relationship issue or try and achieve a goal.

When we communicate from a space where emotions (positive or negative) are spiking more than normal it’s easy to find fault or blame.

Our core personality - positive or negative, passive or active, introvert or extrovert tends to be enhanced when our emotions run high.

When we communicate from within high emotions, it’s actually the emotion that does the talking or listening - it’s the anger, frustration or stress that’s communicating.

It’s difficult to communicate with any confidence or clarity when our emotions are running rampant because we invariably don’t take ownership of such emotions.

When we do communicate from this point of view, what we say usually comes out all wrong, we end up regretting it, and we create a lot of resentment and misunderstanding in the process.

This erodes trust in any relationship setting you back when it comes to solving problems, achieving goals, increasing productivity, enhancing results.

Would you say that you interpret differently when you are in a mood of anger, than when you are in a mood of happiness? I know I do. For example, the same event may occur and my interpretation of it is radically different when I’m angry than if I’m happy.

It takes a level of skill and maturity to be able to observe your peaked emotions, so as not to communicate from within that space. You can then start to work at understanding them to take ownership of them.

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